Frequestly Asked Questions

What is AlphaMax?

AlphaMax is an all-in-one order, inventory, and shipping management platform built for multichannel eCommerce sellers. It seamlessly connects with marketplaces like Amazon and eBay, webstores like Shopify and WordPress, and leading couriers such as Royal Mail, DPD, EVRI, and ParcelForce.

With AlphaMax, you can fetch orders from all your sales channels, automate pick, pack, and dispatch workflows, and manage inventory across one or multiple warehouses—all from a single, intuitive dashboard. It tracks stock levels in real time, highlights bestsellers, warns of low stock, and even lets you manage supplier data and cargo shipments.

Whether you’re selling from one store or ten, AlphaMax brings everything together—reducing 70% of manual effort, improving speed, and giving you full control over your eCommerce operations.

AlphaMax integrates directly with leading sales channels like Amazon, eBay, Shopify, and WordPress using secure APIs. It automatically pulls in orders, customer messages, and stock levels in real time. For couriers like Royal Mail, DPD, EVRI, and ParcelForce, AlphaMax connects via API or label generation services to create shipping labels, update tracking numbers, and push delivery statuses back to the sales channels—keeping everything perfectly in sync and fully automated.

No, AlphaMax is user-friendly and requires no advanced technical skills. Our team provides full support for setup and onboarding.

Yes, AlphaMax allows you to manage inventory across multiple warehouse locations efficiently.

Yes, you can manage orders from multiple marketplaces and eCommerce platforms in one centralized dashboard.

AlphaMax updates stock levels in real-time across all connected sales channels to prevent overselling.

Yes, AlphaMax automatically selects the best courier service and generates shipping labels.

AlphaMax offers powerful reporting and analytics tools to help you make smarter, data-driven decisions. Get a real-time view of your entire operation—from sales performance and order volume to stock movement and courier efficiency. Track your best-selling products, slow movers, and inventory turnover across all connected sales channels and warehouses.

You can generate detailed reports on order trends, customer activity, supplier performance, and fulfilment speed. Filter by date, channel, product, or warehouse to drill down into exactly what you need. With customizable dashboards and exportable reports, AlphaMax turns complex data into clear insights—so you can forecast demand, reduce costs, and grow with confidence.

Your data is safe with AlphaMax—we treat security as a top priority, not an afterthought. All sensitive information is protected with advanced encryption protocols during both transfer and storage. We use secure HTTPS connections, token-based authentication, and role-based access control to ensure that only authorized users can access your data.

Our infrastructure is hosted on reliable, industry-standard cloud platforms with automated backups, firewall protection, and 24/7 monitoring to guard against threats. We also perform regular system updates and security audits to stay ahead of vulnerabilities.

In short, AlphaMax is designed to protect your business data—so you can focus on growing it with peace of mind.

Yes, AlphaMax helps you forecast demand with confidence and clarity. By analyzing historical sales data, seasonal trends, and real-time inventory movement across all your sales channels, AlphaMax gives you accurate insights into what’s selling, what’s slowing down, and when to reorder. You’ll spot patterns before stockouts happen and avoid overstocking items that don’t move.

Its intuitive dashboard highlights bestsellers, flags low stock early, and provides reorder suggestions tailored to supplier lead times and warehouse availability. Whether you’re planning for a sales spike, a seasonal peak, or simply fine-tuning daily operations, AlphaMax makes forecasting smarter—not harder.